Legal information
For what purposes can we use your personal data?
Customer service: we use your Personal Data for customer service purposes, including responding to your questions. This process normally involves the use of certain personal contact information and information related to the reason for your question (e.g. technical question, question/complaint about the product/service, question of a general nature, etc.).
Marketing and other promotions: with your consent, we use your Personal Data to provide you with information about products or services (e.g. communications or marketing campaigns or promotions). This can occur through means such as email, advertisements, telephone contacts and postal mail. Some of our campaigns and promotions may be carried out on third-party websites and/or social networks.
Social Media: We use your personal data whenever you interact with third-party social media features, such as “Like” functions to show you advertisements and communicate with you on social media. You can obtain more information about how these features work by consulting the respective third-party social network settings.
Personalization (offline and online): with your consent, we use your personal data:
i) to analyze your preferences and habits;
ii) to predict your needs based on analysis of your profile;
iii) to improve and personalize your experience on our websites and apps;
iv) to ensure that the content of our website is optimized for you and your computer or device;
v) to allow you to participate in interactive features.
Other general purposes: we use your personal data for other general commercial purposes, such as carrying out internal marketing and demographic studies, as well as evaluating the effectiveness of advertising campaigns.
Legal reasons or merger/acquisition: in the event that IGUARIAS DO TEMPO or its assets are acquired by another company or incorporated into it, including reasons of insolvency, we may share your personal data with any of our legal successors.
How do we keep your personal data safe?
We are committed to ensuring the protection of the security of personal data made available to us, having approved and implemented rigorous technical and organizational measures in this matter. Compliance with these rules constitutes an obligation for all those who access them.
i) Restricted access to your personal data;
ii) Data transfer in encrypted form;
iii) Storage of personal data in encrypted form;
iv) Proteção dos sistemas de tecnologias de informação através de firewalls;
v) Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data.
How do we keep your personal data safe?
We are committed to ensuring the protection of the security of personal data made available to us, having approved and implemented rigorous technical and organizational measures in this matter. Compliance with these rules constitutes an obligation for all those who access them.
i) Restricted access to your personal data;
ii) Data transfer in encrypted form;
iii) Storage of personal data in encrypted form;
iv) Proteção dos sistemas de tecnologias de informação através de firewalls;
v) Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data.
How can you access, change, rectify your personal data or withdraw your consent?
At IGUARIAS DO TEMPO we guarantee the means that allow you, as Data Holder, access to your personal data. If you wish to access your personal data, please contact [email protected].
The Data Holder has the right to request, at any time, the rectification of their personal data from the data protection officer [email protected].
The Data Holder has the right to withdraw, at any time, the consent given or request the deletion of their personal data from the data protection officer [email protected].
We inform you that you have the right to lodge any complaint with the supervisory authority – Comissão Nacional de Proteção de Dados, Rua de São Bento, nº 148, 3º, 1200-812 Lisboa, Tel. +351213928400, Fax. +351213976832; email: [email protected].
Children's Privacy
Our Service is not directed to children under the age of 16 (“Children”). Children's data is only collected with the authorization of the holder of parental responsibilities, so we do not intentionally collect personally identifiable information from children. If you are the holder of parental responsibilities or guardian, and you are aware that your child or guardian has provided us with personal information, please contact the data protection officer [email protected].
Caso tenhamos conhecimento de que recolhemos Informações Pessoais de crianças menores de 16 anos sem o respetivo consentimento, tomaremos de imediato medidas para remover essas informações dos nossos servidores.
How long do we keep your personal data?
When there is no legal obligation to retain personal data, your personal data will be kept for as long as necessary for the purpose for which it was collected, after which it will be anonymized or destroyed.
Within the scope of the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 12 months, counting from the last contact made.
Changes to this Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by publishing the new Privacy Policy on this page.
Contact us
If you have any questions related to the use of your personal data, you can contact our Data Protection Officer via the following email address: [email protected]
April 15, 2021